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How hingdomino Handles Your Personal Data

This page tells you exactly what data hingdomino collects when you open an account, make a deposit via DANA, OVO, or GoPay, and use our lobby — and what we do with it.

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy

If you want to request access to your data, ask us to correct something, or raise a concern about how your information is handled, you can reach our support team directly. We aim to respond to all data-related queries as quickly as the nature of the request allows. Use the channel that suits you.

What We Collect and Why We Need It

hingdomino Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, contact details, and the information needed to verify your identity. When you fund your account using DANA, OVO, or GoPay, our payment processor handles the transaction data — we store only what is necessary to match your

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deposit to your account and confirm the transfer completed. We do not store your full e-wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep the platform secure and functioning correctly for accounts accessing it across
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Indonesia, including players in Depok and Denpasar. This data helps us detect unusual login patterns and protect your account balance. We may share limited data with third-party payment processors and identity verification services strictly to fulfil the service. We do not sell your personal data to
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third parties for marketing. Data retention periods follow what is required by applicable local law. If you close your account, we retain only the minimum records required by law and then delete the rest on a scheduled basis.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We approach data handling as an operational responsibility, not an afterthought. Below are the four areas we treat as non-negotiable when it comes to your account and its associated information.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security Your account is protected with password hashing and OTP verification on login. Unusual access patterns trigger a security flag before any session proceeds.

Data Retention We keep your account data for as long as your account is active and for the period required by applicable law after closure. Non-essential logs are purged on a rolling schedule.

Requesting Changes You can request a copy of your data, ask us to correct inaccurate records, or ask for deletion where local law permits. Submit the request via live chat or the account Help Centre.

Common Questions About Your Privacy

These are the questions we hear most often from account holders in Indonesia about how their data is handled, who can access it, and what their rights are under this policy.

We collect your name, email address, phone number, and the details needed to verify your identity. Payment data from DANA, OVO, or GoPay is handled by the processor, not stored in full by us.

We share data only with payment processors and identity verification services needed to run your account. We do not sell your personal data to advertisers or unrelated third parties.

Submit a data access request via the Help Centre form inside your account, or contact support through live chat. Include your registered account name so we can locate your records quickly.

Yes. Where local law permits, you can request deletion of your personal data. We will remove non-essential records and retain only what applicable law requires us to keep.

We do not store your full DANA, OVO, or GoPay credentials. Transactions are processed by our payment partners using encrypted connections, and we store only what is needed to match your deposit to your account.

This policy applies to accounts registered under Indonesian eligibility. Access and data rights depend on local law and the eligible regions where our service is available.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How hingdomino Handles Your Personal Data

Reach Us About Your Privacy

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does hingdomino collect when I open an account?

02 Does hingdomino share my data with anyone?

03 How do I request a copy of the data hingdomino holds about me?

04 Can I ask hingdomino to delete my account data?

05 How does hingdomino protect my wallet and payment information?

06 Does this privacy policy apply to me if I access hingdomino from outside Indonesia?

Privacy Policy

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